Why buy from us?
FibreHut Limited are an established company registered in the UK with retail premises in Worcestershire. We pay all of the relevant taxes and adhere to UK laws relating to the living wage, modern slavery and gender pay.
We are not a discount store nor do we price match. By selling at sensible prices (often below rrp) we do not have to cut any corners, we can pay our staff a living wage and our customers get a better service and peace of mind, especially should it come to product guarantee claims which are honoured promptly.
Delivered to you from stock
We try to indicate acurate stock availabilty so if we show an item as in stock then we have it ready to ship directly to you or for you to pick up in-store - No drop shipping. (very occasionally we may oversell as stock changes all the time)
Post and packing
Upfront charges for handling, postage and packing ensure that your order is packaged securely and arrives to you in good condition. We also do not have to recover these unavoidable costs elsewhere.
Multiple secure payment options
Our well designed website is always available for secure online shopping with delivery throughout the UK. You can pay for your order directly with your debit/credit card or through PayPal.
We are the Ashford specialist and do not stock any other makes of wheel, loom or drum carder. We have a fully stocked Ashford wheel spares counter and offer excellent after sales care. We offer you our full support as an authorised main dealer, backed up by Ashford Handicrafts (New Zealand) and Ashford UK.
Over 200 fibre varieties
We stock over 200 fibre varieties all carefully stored inside in a clean environment away from vermin, cats etc. Free samples are available so you can check our quality and colours before you place an order!
Excellent customer support
We offer product assembly and a wax polishing service for collected orders. We will also service any Ashford spinning wheel free of charge wether you bought it from us or not! (just pay for any parts!) Product guarantee claims are honoured promptly and without question. See also our blog page for lots of interesting reads and our free downloads page where you'll find help sheets, guides and inspirational patterns.
Passionate about what we do
We are passionate spinners, weavers and dyers ourselves and we own and use many of the products that we sell on a daily basis. We offer you our experience and advice free and without obligation and can help you choose the right products. We also hold regular friendly spinning, weaving and carding classes, workshops & meet ups.
What our customers have to say
If we get things wrong please tell us asap and we'll do our best to put things right and learn from the mistake. If you're still not convinced, why not take a look at what other customers have to say? We have a great reviews page full of praise and thanks.